5

I send everyone I know here. Unbelievable service, with kindness and exceptional promptness.

Thank you for recommending us to everyone you know, Andy! We take pride in knowing our team continues to serve you well. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Im so glad I read the reviews and went to this shop! They are honest, reputable and incredibly kind! I seriously wish there were more shops like this that you can trust and care about helping you. Thank you Cottmans

We're glad you found us as well, Lori, and equally great is knowing we lived up to our reputation for offering honest, kind, and efficient repairs. Serving you well is what it's all about, and we very much look forward to future opportunities when we can do just that. Thanks so much! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

There are new owners at this shop. Wow! What a difference! I had taken my car some place else that told me I needed new tires. I had recently purchased new tires, so I didn't think they were correct. I brought my car into Cottman of Independence and they had me repaired and back on the road in a short period of time! My car is running great now! I can't thank them enough.

And we can't thank you enough for saying such positive things about us online; more than that, we are extremely grateful for your business. Thank you, Eilene, and have a great holiday weekend! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Great service. I took it in thinking I was boned and would have to service the transmission. They tested it and found it was an inexpensive sensor that was causing the problems. They didn't try and sell me 1000 different services, they fixed it and got me back on the road fast. I buy and sell cars on the side and they will be receiving all my business should I come to need transmission repairs!

Jesus, thank you for talking about how we earned your trust via honest and efficient service! We're glad we could put your mind at ease by doing a great job! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Just picked up my truck from this place. My truck is running better than it has ran in years. They did an awesome job on my transmission, the service was excellent. When I left I DID NOT have that sinking feeling that I'd just been ripped off. I highly recommend this place!!

Thanks for following up on your experience here, Katie! It's always great to read about our customers driving off feeling 100% positive about their experiences, and it's wonderful to know your truck is running like new. Thanks for your business, and again, for your fantastic recommendation. Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Had my Avalanche towed there for what I thought would be a transmission rebuild. They looked at it and found the transfer case was the issue and had it fixed 2 days sooner than I expected. Very honest and I couldn't have asked for better customer service!

We value honesty, Lawrence, which is why we make it our mission to always reflect this in our service. Thank you so much for letting us know we are continuing to live up to this standard, and please let us know if you are ever in need of anything else in the future. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

I have a 2003 Ford Windstar with over 240,000 miles on it. I was referred to Ken by a very good friend/neighbor. His staff is amazing and Ken happens to be the most professional and honest mechanic I have ever dealt with. And believe me as a single senior citizen, I've met more mechanics than I care to count. My dad was a 37+ years GM retiree and was very paticular about who sercived his (and his kids) vechicles. He didn't give out referrals haphazardly. He passed in 2005 but...

Hi Marie, thank you for sharing your love of our Cottman on Facebook. We really enjoy helping our customers and take pride in everything we do here, and thorough and thoughtful feedback such as yours only adds to that. It's truly our pleasure to assist you with your Windstar, and we look forward to being of service again the next time you need it. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

They treated me fair and did what they said they were going to do. It's never fun going to a repair shop but feel comfortable trusting this place. 5 stars for sure

5

Great service-New owners I needed some work done on my car, but felt that another car repair shop had not given me an accurate diagnosis. I brought it to Cottman of Independence. They took it for a short test drive, repaired my vehicle and had me back on the road in no time at all! Thank you Cottman! I will be back when my car needs more work.

Getting you back on the road in no time was our pleasure, and it's an honor to know that this earned us your trust moving forward as well. Thank you so very much, Eilene! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
4

Free estimate and were honest and up front about what they could do for me and the problems with my Ford Powershift Transmission. Did not try to convince me of any specific path for fixing my problem. I appreciate their honesty and would recommend them to a friend.

Thank you for your recommendation! We’re very pleased that you felt comfortable interacting with us and we’re glad we could offer some assistance with your Ford. Please let us know if you ever need anything else.

- Cottman Transmission and Total Auto Care - Independence
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