5

I came in from out of town and Kenny and the team took time to diagnose my issue and make a recommendation that was clearly in the best interest of my family. They've got my vote and I'd come back in a hard beat.

Doing what is in the best interest of you and your family is what we are all about, Evan, as we want you to stay safely on the road for as long as possible. Thank you for trusting us with your vehicle, and for honoring us with your recommendation. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Third time taking my car there. Kenny is great and knowledgeable. Friendly and reasonably priced. Will not take advantage of you and only do repairs that are necessary. Great workmanship and I cannot say enough good things about this place! Highly recommended!

5

Kenny and the techs at Cottman are amazing. They rebuilt my transmission within 24 hours. Pricing was very reasonable and they sourced all the special parts needed. Keep in mind, this is a 40-year old obsolete transmission.

We were glad to do what it took to keep you safely on the road, Dave, and it's always a pleasure to work on such great older cars that are meant to be preserved! We love your car, so we know you do even more. Thank you for your feedback about us, and please reach out the next time you need anything. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Truck broke down Wednesday, place AAA recommended could not do the repair? WTF, towed it to Cottman Transmission Thursday afternoon, almost got it finished yesterday by 5 p.m. Manager calls me and tells me he can finish it this morning WOW, so I go OK I can pick it up whenever you want. 11 a.m. pick up my truck 04 Ram with 58K miles, 45RFE transmission. Anyone knowing Dodge knows what that means. ECM module failed, had to take apart trans to change it out. $900, $300 for the module no makr up from Dodge. $50 for garage to tell me they cant fix it? $100 to tow it from one garage to another $100. Having 4 wheel drive truck for Chiefs game tomorrow night and pool tournament tonight. PRICELESS. paid cash $$$$.... Ouch, there goes my bankroll.........Not.HIGHLY RECOMMEND COTTMAN TRANSMISSION IN GLADSTONE.

Thanks for your enthusiastic and thoughtful recommendation, Mark! We were happy to get you back on the road for the Chiefs' game, and our team very much appreciates your recommendation! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

I send everyone I know here. Unbelievable service, with kindness and exceptional promptness.

Thank you for recommending us to everyone you know, Andy! We take pride in knowing our team continues to serve you well. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Im so glad I read the reviews and went to this shop! They are honest, reputable and incredibly kind! I seriously wish there were more shops like this that you can trust and care about helping you. Thank you Cottmans

We're glad you found us as well, Lori, and equally great is knowing we lived up to our reputation for offering honest, kind, and efficient repairs. Serving you well is what it's all about, and we very much look forward to future opportunities when we can do just that. Thanks so much! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

There are new owners at this shop. Wow! What a difference! I had taken my car some place else that told me I needed new tires. I had recently purchased new tires, so I didn't think they were correct. I brought my car into Cottman of Independence and they had me repaired and back on the road in a short period of time! My car is running great now! I can't thank them enough.

And we can't thank you enough for saying such positive things about us online; more than that, we are extremely grateful for your business. Thank you, Eilene, and have a great holiday weekend! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Great service. I took it in thinking I was boned and would have to service the transmission. They tested it and found it was an inexpensive sensor that was causing the problems. They didn't try and sell me 1000 different services, they fixed it and got me back on the road fast. I buy and sell cars on the side and they will be receiving all my business should I come to need transmission repairs!

Jesus, thank you for talking about how we earned your trust via honest and efficient service! We're glad we could put your mind at ease by doing a great job! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Just picked up my truck from this place. My truck is running better than it has ran in years. They did an awesome job on my transmission, the service was excellent. When I left I DID NOT have that sinking feeling that I'd just been ripped off. I highly recommend this place!!

Thanks for following up on your experience here, Katie! It's always great to read about our customers driving off feeling 100% positive about their experiences, and it's wonderful to know your truck is running like new. Thanks for your business, and again, for your fantastic recommendation. Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Had my Avalanche towed there for what I thought would be a transmission rebuild. They looked at it and found the transfer case was the issue and had it fixed 2 days sooner than I expected. Very honest and I couldn't have asked for better customer service!

We value honesty, Lawrence, which is why we make it our mission to always reflect this in our service. Thank you so much for letting us know we are continuing to live up to this standard, and please let us know if you are ever in need of anything else in the future. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
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