5

EXCELLENT service! I had my car towed here after another place told me it sounded like my transmission was bad (I was on the side of the road and called describing what was happening- the other place did not see my vehicle to inspect it) it was a Sunday, so I left it and on Monday they called to tell me it was just a bad ball bearing (YAY for NOT being my transmission) and that they could have it fixed ASAP. When I arrived to pick my car up, the manager drove me around the block to make sure I wasn't hearing anything else wrong and that they didn't miss anything. Wow! Fast, friendly & fixed! How ALL auto shops SHOULD be! I'll definitely be back next time something breaks! (But hopefully not anytime soon!)

4

Great service

Thank you, Dorothea! It was our honor and pleasure to serve you, and we are delighted to know we did it so well. Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Great customer service!!! I will be bringing my car back here for anything else major will need fixing.

We won't let you down, Charmaine! Thank you for telling the world of how we earned your trust, by offering nothing but the best in service and repairs. That's what we're here for! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Great team. Worked saturday to get my car done early and on budget.

Thank you for the compliment of our team, Larry! We were happy to do what it took to get you back in your car in no time, while staying within your budget. That's what we're all about here! Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

Took my truck in and got a free diagnosis. They gave a me price and date to have it finished and it was done like they said. No extra charges just good service. Would definitely recommend them to others.

Thanks for letting us take a look at your truck, Ben! We're glad you found our recommendations, our prices, and our promises, to be exactly what you were looking for, and it means a lot that you would recommend us to the world. Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

My clutch went out in my Jeep and I was horrified at how expensive and time consuming the job would be. Enter Cottman. The price was still in line with other places but what made them above and beyond was the extras. They came and towed my car to their shop and immediately diagnosed it. It was indeed the clutch. They repaired it the next day and now I have my car back. I was so impressed! So from now on, any repair I need will ALWAYS be done at Cottman in Independence.

Briana, we enjoyed taking care of you and your Jeep, so it was our absolute pleasure! We deeply appreciate you, so please know that if you're ever in need of anything, we will be here for you. Gratefully, Cottman of Independence

- Cottman Transmission and Total Auto Care - Independence
5

I came in from out of town and Kenny and the team took time to diagnose my issue and make a recommendation that was clearly in the best interest of my family. They've got my vote and I'd come back in a hard beat.

Doing what is in the best interest of you and your family is what we are all about, Evan, as we want you to stay safely on the road for as long as possible. Thank you for trusting us with your vehicle, and for honoring us with your recommendation. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Third time taking my car there. Kenny is great and knowledgeable. Friendly and reasonably priced. Will not take advantage of you and only do repairs that are necessary. Great workmanship and I cannot say enough good things about this place! Highly recommended!

5

Kenny and the techs at Cottman are amazing. They rebuilt my transmission within 24 hours. Pricing was very reasonable and they sourced all the special parts needed. Keep in mind, this is a 40-year old obsolete transmission.

We were glad to do what it took to keep you safely on the road, Dave, and it's always a pleasure to work on such great older cars that are meant to be preserved! We love your car, so we know you do even more. Thank you for your feedback about us, and please reach out the next time you need anything. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
5

Truck broke down Wednesday, place AAA recommended could not do the repair? WTF, towed it to Cottman Transmission Thursday afternoon, almost got it finished yesterday by 5 p.m. Manager calls me and tells me he can finish it this morning WOW, so I go OK I can pick it up whenever you want. 11 a.m. pick up my truck 04 Ram with 58K miles, 45RFE transmission. Anyone knowing Dodge knows what that means. ECM module failed, had to take apart trans to change it out. $900, $300 for the module no makr up from Dodge. $50 for garage to tell me they cant fix it? $100 to tow it from one garage to another $100. Having 4 wheel drive truck for Chiefs game tomorrow night and pool tournament tonight. PRICELESS. paid cash $$$$.... Ouch, there goes my bankroll.........Not.HIGHLY RECOMMEND COTTMAN TRANSMISSION IN GLADSTONE.

Thanks for your enthusiastic and thoughtful recommendation, Mark! We were happy to get you back on the road for the Chiefs' game, and our team very much appreciates your recommendation! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Independence
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